Which of the following is the BEST explanation of what it means to help your customers “fire” their old solution? Question/Answer & Solution
- Correct Answer : Helping them stop using whatever their previous solution was, even if they were “making do” without a product.
- Helping them cancel any contracts with other service providers.
- Helping them understand why they should never go back to using their old solution.
- Helping them encourage their friends not to use the solution they were using previously.
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