When dealing with negative sentiment, you should: [UPDATED]

When dealing with negative sentiment, you should: Question/Answer & Solution

  • Ignore it, the customer will probably forget about it
  • Check to see if the customer’s problem is the company’s fault. If not, let them know
  • Correct Answer : Address it quickly, and take the conversation to private messaging as needed
  • Ask your brand advocates to target the customers message with hostile replies
  • .
  • .

If you don’t know the answer for a certain Hootsuite Social Marketing Certification Exam Question, use this simple cheat index to help you solve all the Hootsuite Social Marketing Certification Exam Questions.

Use this page to find all Google Certifications Answers.
Contact us if you didn’t find the answer for a certain question. We will do our best to update our questions and answers asap.