What’s the sales manager’s role in the third phase of a sales training, when the sales team converts knowledge into behavior? [UPDATED]

What’s the sales manager’s role in the third phase of a sales training, when the sales team converts knowledge into behavior? Question/Answer & Solution

  • Applying the training to their own role as sales manager
  • Planning the next sales training session as a follow-up to what was learned
  • Correct Answer : Providing salespeople with a safe place to practice their new skills
  • Increasing team members’ quotas to encourage them to apply their new skills

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