What’s the sales manager’s role in the final phase of a sales training, where each team member continues to improve on the skill until they’ve fully mastered it? Question/Answer & Solution
- Increasing team members’ quotas to encourage them to apply their new skills
- Communicating the key outcomes of the training to the executive team and other departments inside the company
- Correct Answer : Coaching individual team members to help them reach mastery
- Removing any team members who don’t apply the skills
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