What’s the difference between social listening and social monitoring? Question/Answer & Solution
- Correct Answer : Social listening centralizes conversations about your brand so that you can join them, while social monitoring measures reputation from higher- level perspective.
- Social listening involves answering and responding to specifically support questions, while social monitoring is for the purpose of marketing intelligence and research.
- Social listening can only be done natively within each social media site, whereas social monitoring requires technology to aggregate sentiment from various places.
- Social listening is done by your sales team to find new opportunities, while social monitoring is done by your marketing team to learn what competitors are doing.
If you don’t know the answer for a certain HubSpot Social Media Certification Exam Question, use this simple cheat index to help you solve all the “HubSpot Social Media Certification Exam“ Questions.
Use this page to find all “Google Certifications Answers“.
Contact us if you didn’t find the answer for a certain question. We will do our best to update our questions and answers asap.