What metrics are most important during the enable phase? [UPDATED]

What metrics are most important during the enable phase? Question/Answer & Solution

  • ROI, profitability, and year-over-year growth
  • Customer retention, rep productivity, and employee happiness
  • Close rates, time to close, and customer satisfaction
  • Correct Answer : Time to complete key tasks, time spent connecting with customers and making sales, and quota attainment

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